FAQ

Can I book a private event?

Yes! for all private booking inquiries, please contact us and we will help you plan your event.

Can I reserve tickets for a workshop?

Tickets are first-come, first-serve and cannot be reserved unless full payment has been made.

Can you make custom ceramic pieces for a gift? Or a large wholesale order?

Please contact us with full details of what you would like. Please note that there may be restrictions on what we are able to make regarding size, design etc.
A 20% deposit fee will be charged for all custom/wholesale orders.

What is your shipping policy?

All orders (excluding custom/wholesale) are processed within 1-2 business days. Both domestic and international orders are shipped with Australia Post. The general delivery expectancy for domestic is 2-5 business days. International orders are 6-10 business days. Delivery expectancies are subject to public holidays and delays during busy holiday periods.